Teams & Members

Deactivating a Team

How to deactivate a team that's no longer active and what happens to its members and historical data.


When a team is no longer needed, you can deactivate it instead of deleting it. Deactivation preserves all historical data while removing the team from active views.

How to Deactivate a Team

  1. Go to Team Management → Teams.
  2. Click the team to open its settings.
  3. Scroll to the bottom and click Deactivate Team.
  4. Confirm the action.

What Happens When You Deactivate

  • The team disappears from the active teams list and sidebar navigation
  • Members are no longer associated with the team for new submissions
  • The team's DSM Board and historical updates remain accessible to admins
  • KPI scores and weekly reports from the team's active period are preserved
  • Members remain in the organization and can be added to other teams

What Doesn't Happen

Deactivation does not:

  • Delete any historical updates, scores, or reports
  • Remove members from the organization
  • Affect billing (members move to their other teams for seat counting)

Reactivating a Team

To bring a deactivated team back:

  1. In Team Management → Teams, toggle the filter to show inactive teams.
  2. Click the deactivated team.
  3. Click Reactivate Team.

All settings, members, and history are restored.

Startup Plan Note

On the Startup plan, you're limited to one active team. If you downgrade from Business to Startup, all teams except your first one are automatically deactivated. You can reactivate them by upgrading back to Business.